Contact us
Please note you cannot report a 101 incident using this site.
You should dial 101 and the issue will be dealt with by one of our advisers.
If you are unsure, check out When to call 101.
Questions, comments and complaints
If you have any questions, comments or complaints about the 101 service or have a query for the Operational Management Team you should dial 101.
An adviser will take all the details and send them direct to the Team who will deal with it and respond.
Other questions
If you have any other questions, for example, about becoming a partner or the technology we use, you can contact the Team by calling 101 or emailing us at info@northumbria-snen.co.uk